A virus program was holding my blog on my phone hostage!!! It kept saying there was a virus - then when I read the report it said there was no problem with the site. I couldn't find the program on my Galaxy Notes 3 - but I couldn't get any help from the stupid virus company. Finally, after searching dozens of sites for help I saw one little comment that told me it was in my Verizon apps.
It was very frustrating. Glad to be back.